1. Introduction
Noise Mate ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
2. Information We Collect
Personal Information
We collect information you provide directly, including:
- Name, email address, and phone number
- Account credentials and profile information
- Billing and payment information
- Communication preferences
Noise Recording Data
When you use Noise Mate to record noise incidents, we collect:
- Audio recordings and acoustic measurements
- GPS location data (with your permission)
- Timestamp and metadata information
- Device identifiers and environmental conditions
Device Information
We automatically collect technical information, including:
- Device type, operating system, and version
- IP address and mobile network information
- App usage patterns and interaction data
- Crash reports and performance metrics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send billing information
- Send technical notices and customer support messages
- Generate noise documentation reports for personal records
- Comply with necessary regulatory obligations
- Analyze trends and monitor system performance
4. Data Security
We implement comprehensive security measures to protect your data, including:
- Secure encryption for all sensitive user data
- Secure HTTPS connections for all communications
- Regular security reviews and system audits
- Multi-factor authentication for account access
- Redundant backup systems for data protection
5. Data Retention
We retain your information as long as necessary to provide our services. You may request deletion of your data at any time, subject to legal and compliance requirements.
6. Third-Party Services
We may share non-personal, aggregated data with third-party service providers for analytics and hosting. We do not sell your personal information to any third parties.
7. Your Rights
Under UK GDPR and other applicable laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing of your information
- Object to data processing
- Withdraw consent at any time
8. Children's Privacy
Noise Mate is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website.